AI automation & systems integration
I wire AI and automation into the systems your business already runs on, and I connect the tools that don’t talk to each other. Built to run reliably in production, not a demo that breaks next week.
- AI agents & assistants
- LLM agents for the web, e-commerce and scraping; Q&A over your own documents and catalogue; chatbots wired to real data.
- Process automation
- Email and ticket triage, content and product-description generation, repetitive back-office work turned into a pipeline.
- Systems integration
- ERP and management software (Danea), payment gateways, marketplaces, third-party feeds and APIs, synced and reconciled.
- Data pipelines
- Automated catalogue reading, scraping, matching and enrichment: messy data turned into something usable.
- Reliability built in
- Retries, idempotency, monitoring and alerting, so an automation failing silently isn’t discovered by a customer.
- Prompt-injection security
- AI features that touch real data, hardened against prompt injection and abuse, a real risk, treated as one.
The hype around AI hides a boring truth: the value isn’t a chatbot, it’s the plumbing. An LLM that reads your catalogue, an automation that triages your email, a pipeline that keeps two systems in sync: these save real hours, every day. But they only pay off if they’re engineered to be reliable, observable and safe.
That’s the part most people get wrong. I’ve spent fifteen years making production systems stay up. I bring that same discipline to AI and integration work: error handling, retries, monitoring, and a human-readable way to know when something drifts, so the automation you trust today still works in six months.
Questions, answered
Do I need to replace my current systems?
Almost never. The whole point of integration is to make what you already own work better together. I add a layer that connects and automates: I don’t force a rip-and-replace.
Which AI models do you use?
Whatever fits the job and your budget: I default to the most capable current models and keep the architecture provider-agnostic, so you’re not locked in.
Is this safe with my business data?
Yes, and that’s engineered, not assumed. Sensitive data stays under your control, access is scoped, and AI features that read real data are hardened against prompt injection.
Can you work white-label for my agency?
Yes. I do white-label technical delivery for agencies and studios: implementation under your name, never touching your client relationship.
Tell me what’s not working, or not talking to what.
New build, a system that needs rescuing, an integration, EU compliance (withdrawal button, GPSR, accessibility). One developer who builds it and stays to run it. I reply within one business day.
Prefer email?
luca@cavallini.net